IQ packet status screen
This topic provides an overview of the IQ packet status screen and all the settings and buttons on it.
NOTE: This screen requires option E15 IQ Packets Reports. If you do not have this option this screen is not available.
The IQ packet status screen allows you to view the status of a requested IQ packet and once the request is complete it allows you to download the IQ packet and select whether or not it is active.
For further information on IQ packets refer to Using IQ packets and Understanding each IQ packet.
Click to open the ESPA analysis center screen. For a meaningful analysis it is recommended that the case includes the relevant locations, the people of interest along with their phone numbers and their CDR files. If you are analyzing tower dump or geofence data then the case requires the relevant locations and the files. When the ESPA analysis center screen opens it is automatically populated with the case details. For further information about this screen refer to ESPA analysis center screen.
This is only displayed if your case, person or phone number either contains an i-case, or has Smart track or real-time social media enabled. Click to open the Sentinel screen which allows you to monitor a person's activities on the surveilled network. For further information about this screen refer to Sentinel screen.
An icon and message displays the IQ packet status:
- IQ packet requested: this indicates you have requested your IQ packet but it has not yet started. Typically the status only occurs for less than a minute.
- IQ packet running: this indicates that your IQ packet is not yet complete. The length of time to run an IQ packet can vary significantly depending on the complexity of your case and the amount of content you have requested in your IQ packet.
- IQ packet completed: this indicates that the IQ packet has completed successfully and can be used. If you want to view this IQ packet then click the IQ packet name on this screen. The IQ packet can also be opened from the IQ packets (reports) section of the Manage case screen.
-
IQ packet completed with error: this indicates that the IQ packet has completed but has an error. Firstly, you should rerun your IQ packet again. If it still generates with an error then contact Gladiator Forensics.
If your IQ packet still generates with an error please contact Gladiator Forensics support for help in resolving this issue. You are not charged for an IQ packet that completes with an error.
This displays the name of the person who created the case. These details come from the information in the creator's Edit user information screen.
Details the date and time the IQ packet was requested and completed using the time where the OSS-ESPA server is located.
Select whether or not you want the IQ packet to be:
- Inactive: an IQ packet which you do not want to use and is not available to download.
- Active: a current IQ packet which you want to use and is available to download in the IQ packets (reports) section of the Manage case screen.
This is only applicable when the status message is IQ packet running. Click if you no longer require the requested IQ packet.
Click to return to the Manage case screen.
Click to view the log of the IQ packet request.
This is displayed below Downloads available once the IQ packet is successfully complete and if the status of the IQ packet is Active.
Final IQ packets are displayed with a , and automatically named using <case name><date><time>.
Draft IQ packets are displayed with a , and automatically named using <case name><date><time>_draft.
Your administrator may have configured your OSS-ESPA account to only provide draft IQ packets. The likely reason for this is that your department has a policy that map images of CDRs must be peer reviewed unless they are labeled with a “draft” disclaimer as is used in the draft reports.
This allows you to adjust the date, set by default by your system administrator, that the IQ packet report is available on the External Locations screen.
If your administrator has set your account to require approval before IQ packet reports are sent, then click to send the report.